Shipping Policy

Delivery policy
* Delivery methods for deliveries from Sweet Tooth online will include courier to the customer’s chosen delivery address.

* When effecting delivery at the customer’s premises or such other premises as nominated by the customer, the customer shall be responsible for receiving, unloading and checking the product/products.

* Delivery of the products at the shipping or delivery address nominated by the customer shall constitute good delivery. Any acknowledgement of receipt by the customer or any authorised representative or employee of the customer, whether direct or indirect, in writing or otherwise shall serve to also confirm delivery.

* In the event that the products are delivered in a damaged or defective state, the customer shall forthwith upon delivery, within seven (7) days of such delivery notify Sweet Tooth of such damage or defects to the products delivered, following which the Returns Policy shall be followed.

* On compliance by the customer with the requirements of this Delivery Policy, and provided Sweet Tooth agrees with the information supplied by the customer, Sweet Tooth will or may issue a credit, subject to the provisions of the Returns Policy.

* A flat rate to deliver your order to you will be charged. This will escalate reasonably from time to time.

* The order will take around 1 to 7 working days to be delivered to the chosen delivery address, depending on the location and method of delivery.

* Although reasonable care shall be taken, Sweet Tooth accepts no responsibility whatsoever for incorrect delivery details or, if an unauthorised person at the delivery address, accepts delivery of the order and products.